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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Clinical Market Access Senior Supervisor

Position Location: 6600 Pinecrest Drive Plano, TX 75024

NOTE: This position is required to be in-office five (5) days a week. This is not a hybrid or fully remote position.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Patient Therapy Access (PTA) Department currently has an opportunity for a Clinical Market Access Senior Supervisor at our location in Plano, TX . This individual will manage the day-to-day responsibilities related to assisting patients with obtaining access to Abbott devices. This team member will be responsible for internal and external education and assisting with development of Business Unit strategies that integrate prior authorization considerations. They will provide direct customer engagement to understand Prior Authorization related workflows and PTA related unmet needs, deliver Prior Authorization related education, and ensure that stakeholders understand and appropriately facilitate all aspects of PTA processes. Additionally, they will also be responsible for leveraging customer insights to assist the Clinical Nurse Manger with the implementation of product specific market access strategies through collaboration with the Business and functional partners including Health Economics and Reimbursement, Medical Affairs, and the Commercial organization. Lastly, the Clinical Market Access Senior Supervisor will be responsible for training and supervising the activities of their assigned direct reports.

What You’ll Work On

• Design and implement market access strategies through collaboration with functional partners.

• Manage external vendor selection process and implementation, working with Legal, OEC, HE&R to expand PTA offerings.

• Drive process improvements in tactical and strategic planning.

• Manage direct reports, providing guidance in maintaining caseloads, productivity, and attendance.

• Serve as subject-matter expert, educating and mentoring PTA Team Members and Business Unit Partners.

• Ensure all processed cases are on-label per the manufacturer indications.

• Develop best practice for appeal processing.

• Promote customer engagement by leading educational calls with provider offices and address customer grievances.

• Develop coverage and assignment strategies that align with business needs.

• Ensure departmental productivity and quality standards are upheld.

• Conduct annual performance reviews for direct reports to evaluate their performance against their set goals.

• Demonstrate understanding of PTA SOPs and lead by example within the department, with assigned Abbott Businesses, and with customers.

• Provide direct support to PTA leadership.

• Responsible for specific “over and above” duties as defined and designated by the PTA Leadership.

• Assist with maintaining and developing approved materials for PTA.

• Assist the PTA Team with special projects and process improvement initiatives.

• Expected travel: 25%

Required Qualifications

• Bachelor’s degree.

• Minimum: 5 years of satisfactory experience in a Utilization Review related role.

• Previous supervisory position.

• Computer proficiency in the use of basic software such as Microsoft Office.

Preferred Qualifications

• LVN/RN Licensure preferred.

• Previous supervisory position preferred.

• Previous nursing or clinical experience (2 years) preferred.

• Nursing or administrative staff experience (2 years) preferred.

• Experience working on cross-functional teams preferred.

• Experience managing vendors and contractors preferred.

• Demonstrated ability to uphold compliance standards and manage related conflict.

• Ability to motivate and positively influence direct reports and co-works toward the highest standards.

• Demonstrates a positive attitude.

• Detail oriented with core processes, documents, and support of all matters of policy.

• Good public speaking skills as demonstrated in communication with customers.

• Demonstrates ability to problem solve.

• Demonstrates responsible stewardship of all company resources.

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is $72,700.00 – $145,300.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com